If you’ve touched something and felt a shock or a zap, call us immediately on 1300 787 822. Feeling a shock or a zap around your property shouldn’t be ignored. It could be the early warning of a serious fault.

What is a shock or zap?

An electric shock or zap is a discharge of electrical current through your body. It may feel warm, numb or like pins and needles. You should be able to notice the difference between an electric shock and the shock you might receive from static electricity. Even if you’re not sure, we recommend letting us know on 1300 787 822.

Common sources of shocks or zaps

Electrical appliances, wiring, plumbing or metal installations may cause a shock or zap, however there are some common ones to keep in mind:

Reducing your risk

We always recommend having a licensed electrical complete any electrical works and regularly check the condition of electrical wiring. You could also consider the following: